SHIPPING & RETURN
HOW WE SHIP
We ship within 1-2 business days via Canada Post Expedited Parcel, which includes tracking and insurance and takes 1-6 business days, depending on the destination. We reserve the right to consider other courier options.
All shipping material has been carefully selected to be gentle on the environment.
When we can, we re-use and upcycle cardboard boxes that we receive from our suppliers or are donated.
We use a range of sustainable, plastic-free packaging material, paper tape to seal boxes, brown recycled cellulose (plant fiber) for padding and packing peanuts made of cornstarch that are biodegradable and water-soluble.
Please responsibly recycle shipping material you will not be reusing. Mama earth thanks you!
RETURN POLICY
If you are not satisfied with your LaJaguar purchase you may return your purchase to us within 15 days for a full refund.Your product must be unworn and still have tags attached for refund.To return your items, Follow these steps:
- Repackage your products
- Email us with your intent to return your purchase at hello@lajaguar.com
- We'll Email you back with a return label
- Print out this label and affix to your package with purchase
- Drop off at your nearest post office
Please allow up to 5 business days for your refund to process once the returned product is received by our warehouse.
Kind Regards,
La Jaguar